Privacy Policy

Marston’s PLC of Marston’s House, Brewery Road, Wolverhampton WV1 4JT (“We”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting this website and proceeding, you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the “Act”), We are the data controller and Think Incorporated is the data processor as the host and administrator for this site.

INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:

Information you give us. You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our products/services, place an order on our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site.

Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:

• technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
• information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

COOKIES

USES MADE OF THE INFORMATION
We use information held about you in the following ways:

Information you give to us. We will use this information:

• to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
• to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
• if relevant, to provide you, or permit selected third parties to provide you, with information
• about goods or services we feel may interest you. Subject to your consent. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your; and
• to notify you about changes to our service.

Information we collect about you. We will use this information:

• to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
• to allow you to participate in interactive features of our service, when you choose to do so;
• as part of our efforts to keep our site safe and secure;
• to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and
• to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).

DISCLOSURE OF YOUR INFORMATION
We may share your personal information with selected third parties including:

ϖ Any member or our group or trading divisions;
ϖ Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
ϖ Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with “aggregate” or “anonymised” information about our users; and
ϖ Analytics and search engine providers that assist us in the improvement and optimisation of our site.

We may disclose your personal information to third parties:

ϖ In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; and
ϖ If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@wychwood.co.uk

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@wychwood.co.uk

Terms of Use

Welcome to the Wychwood Brewery website (the “Site”) operated by Marston’s Beer Company (a trading division of Marston’s PLC). We are very pleased to welcome you to our site, but before you read on about our company, we would be grateful if you would take a few minutes to read the important materials that follow.

This Site is owned by Marston’s PLC. Our Company information is as follows:

Registered Office
Marston’s PLC
Marston’s House
Brewery Road
Wolverhampton
WV1 4JT
United Kingdom
Telephone 01902 711811
Registered in England No. 31461
VAT Number: GB100019352

You can contact via email by clicking here.

The purpose of this section is to describe the conditions (the “Terms”) that apply to your access to and use of our Site. If you visit us at this Site we will assume that you understand and intend these Terms to apply to you.

The following points may help you to understand the legal environment in which we operate:

Cookie Policy

When you visit our websites we use cookies. Cookies allow us to identify the computer or device you’re using to access our websites – but we can’t identify you personally.

You can set up your web browser to refuse cookies, but this website will then fail to operate correctly.

Types of cookies we use

Here are the types of cookies our websites use and some more details about what they’re used for:

Rights

All of the material you see on this site is owned by us or used by us with the consent of the owner. We are very happy for you to visit this Site and to print copies of material on it for your personal, non-commercial use, but all other copying is prohibited and all other rights are reserved.

Trade marks

The name of our company, divisions and our various brands are trade marks belonging to us and are registered in many different countries. This is also true of many of the other logos and creative materials that you will see on our product pack and on this Site. We (and the other owners of other materials used on this Site) are proud of these precious assets and make every effort to protect them. We would ask you to note that any use or reproduction of these trade marks is prohibited.

No Warranties

We provide this Site “as is”. We have taken care in preparing materials for the Site but we cannot guarantee that:

  • It will always be available for you to visit/use in the current format;
  • Software downloaded from the Site will be compatible with your equipment or free from viruses;
  • All materials will be accurate or complete.

Our Liability

To the fullest extent possible at law we (and all of our sister, parent subsidiary companies and agencies) exclude all liability for any loss or damage (including direct, indirect, economic or consequential loss or damage) suffered by you as a result of any visit to or use of this site or of any materials provided on it or downloaded from it or your inability to use this site or any error in the provision of this Site or any computer virus transmitted through this Site whether such loss or damage arises from our negligence or otherwise and even if we are expressly informed of the possibility of such loss or damage.

Links to other sites

Links to third party sites on this Site are provided solely for your convenience. If you use these links, you leave this Site. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content. We therefore do not endorse or make any representations about them or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Site, you do so entirely at your own risk.

Linking this site

If you would like to link to this website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions:

  • (a) you do not remove, distort or otherwise alter the size or appearance of our images;
  • (b) you do not create a frame or any other browser or border environment around this Site;
  • (c) you do not in any way imply that we are endorsing any products or services other than our own;
  • (d) you do not misrepresent your relationship with us nor present any other false information about us;
  • (e) you do not otherwise use any trade marks displayed on this Site without written permission from us;
  • (f) you do not link from a website that is not owned by you; and
  • (g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

Other legal notices

There may be other legal notices on areas of this Site which relate to your use of specific areas.

Changes to this legal notice

We may amend this legal notice from time to time.

Law and Jurisdiction

These Terms and any matter relating to this Site will be governed by English law and the English courts shall have non-exclusive jurisdiction in respect of them.

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