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Delivery & Returns

Stand & Deliver!

Delivery Charges

UK Standard delivery
Standard delivery 2-3 days £3.99
Express Delivery 1-2 days £7.50
Orders over £60 are free of charge

UK Express delivery
Charged at £7.00 regardless of order size –
Monday to Friday service. Please allow 2 – 3 days for delivery.

Outside UK delivery
Orders for delivery outside the UK are subject to additional
charges, based on order value, as follows:

Order Value Europe Rest of World
up to £15.00 £5.00 £7.00
£15.01 – £30.00 £8.00 £10.00
£30.01 – £50.00 £12.00 £15.00
over £50.01 £15.00 £20.00

 

Delivery Times

We aim to despatch all regular orders via Royal Mail or
City Link within 14 days of your order.

If the merchandise has not reached you within 28 days of order
please e-mail: merchandise@wychwood.co.uk and we will try to
resolve any problems as soon as possible.

Tax (VAT)

Prices shown are totals due, excluding any delivery charges for
non-UK orders (see ‘Delivery Charges’ above).

For UK/EC customers, prices include VAT at 20.00%.
There is no ‘non-VAT’ price for non-EC orders.

Wychwood Shop Opening Hours

Monday – Saturday – 10am-5pm
Bank Holiday’s – Closed
The shop will be open after all Evening and Sunday tours.

Refunds & Returns

If for any reason the goods are faulty, we will replace them, or
refund the price you paid for the goods, plus refund your
postage costs if you return them to us. If you return the goods for
any other reason, we will replace them, or refund the price you paid for
the goods, as long as they are returned at your own cost
in perfect condition within 14 days of receipt.

Click here to download Model Cancellation Form (if required).

Security

All orders are processed on secure servers using the latest
encryption techniques.

The shopping cart technology used on this site requires that
javascript is enabled in your web browser (Internet Explorer,
Firefox etc).

Some browser security settings may disable javascript as a
security measure – this is not necessary when using this site and
will prevent your use of the shopping cart. Security settings are
user-adjustable – any changes made are at your discretion and
Wychwood Brewery cannot accept any responsibility for the
consequences of any changes you may make to your browser
security settings.

Guarantee

We guarantee that if, for any reason, you are not completely
satisfied with your order and return goods within 14 days, we
will exchange or offer a complete refund; your statutory rights
are not affected. All orders are subject to availability. We aim to
despatch orders within 28 days.

Sale items

Special offers and other discounts cannot be combined. Sale
items are excluded from all other Wychwood offers, but are
otherwise covered under our Refunds & Returns policy.

 

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